Need support?
Here for you this holiday season, with a few schedule updates to help you plan ahead
Email us here: support@captura.io
Monday – Friday: 8:00 AM – 7:00 PM ET
Weekend monitoring: Paused until closer to the Spring season
Prefer to talk it through?
Give us a call: (919) 355-4001
Monday – Friday: 9:00 AM – 5:00 PM ET
Jump on and speak to us on live chat
Monday – Friday: 8:00 AM – 7:00 PM ET
Reduced support staffing
December 22 – January 2
We’ll have a smaller, essential team available for urgent issues.
Response times for general questions may be longer than usual. Thank you for your patience.
Full office closures
Support will be unavailable on:
• December 24 (Christmas Eve)
• December 25 (Christmas Day)
• December 31 (New Year’s Eve)
• January 1 (New Year’s Day)
Need answers fast?
Our help center is available 24/7 with articles, guides, and troubleshooting resources.