Need support?

Here for you this holiday season, with a few schedule updates to help you plan ahead


Email us here: support@captura.io

Monday – Friday: 8:00 AM – 7:00 PM ET
Weekend monitoring: Paused until closer to the Spring season

Prefer to talk it through?

Give us a call: (919) 355-4001
Monday – Friday: 9:00 AM – 5:00 PM ET

Jump on and speak to us on live chat

Monday – Friday: 8:00 AM – 7:00 PM ET

Reduced support staffing

December 22 – January 2
We’ll have a smaller, essential team available for urgent issues.
Response times for general questions may be longer than usual. Thank you for your patience.

Full office closures

Support will be unavailable on:
• December 24 (Christmas Eve)
• December 25 (Christmas Day)
• December 31 (New Year’s Eve)
• January 1 (New Year’s Day)


Need answers fast?

Our help center is available 24/7 with articles, guides, and troubleshooting resources.

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